Privacy Policy for The 7th Frame
Last Updated: December 2025
Welcome to The 7th Frame (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use https://the7thframe.com
(the “Website”), our OTT streaming services, mobile access, video content, and related features.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you create an account, subscribe, or contact us:
Full name
Email address
Phone number (if provided)
Billing details (if subscription or payment is involved)
Login information (username/password)
B. Automatically Collected Information
When you access our website:
IP address
Browser type and version
Device information
Operating system
Visit duration & pages viewed
Cookies and similar tracking technologies
Video content viewed and interaction history
C. Payment Information
If you purchase a subscription, payment is processed through secure third-party payment gateways.
We do not store full card details on our servers.
D. Cookies & Tracking
Cookies are used to:
Keep you logged in
Customize your experience
Save your preferences
Provide personalized recommendations
Track streaming performance
You may disable cookies in your browser settings, but some features may not work.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Provide access to video content
Improve website performance and user experience
Offer customer support
Send notifications, updates, and newsletters
Monitor illegal downloads or account misuse
Analyze traffic and user behavior
Improve our OTT services and content recommendations
Prevent fraud and ensure platform security
3. Sharing & Disclosure of Information
We do not sell or rent your personal information.
We may share your information only with:
A. Service Providers
Hosting providers
Payment processors
Analytics tools
Advertising partners (if ads enabled)
These providers are restricted from using your data for their own purposes.
B. Legal Compliance
We may disclose information if required to:
Comply with applicable laws
Respond to legal requests
Protect our rights and safety
Prevent fraud, abuse, or harmful activities
4. Data Security
We implement advanced security measures to protect your information, including:
SSL encryption
Secure server environment
Regular malware scans
Restricted admin access
Password hashing
Firewall protection
However, no online transmission is 100% secure. You use our service at your own risk.
5. User Rights
Depending on your location, you have the right to:
Access the personal data we store
Correct or update your information
Request deletion of your account
Opt-out of cookies and marketing emails
Request a copy of your data
To exercise these rights, email us at:
contact@the7thframe.com
6. Third-Party Links
Our website may contain external links (e.g., payment gateways, social media).
We are not responsible for the privacy practices of these third parties.
7. Children’s Privacy
Our platform is not intended for users under 13 years.
We do not knowingly collect information from children.
If we discover underage data, we will delete it immediately.
8. Subscription & Payment Policies
If you purchase a subscription:
Payment is processed by trusted third-party gateways
Refunds follow our Refund Policy
Your information is shared only for billing and verification
Auto-renewal may apply (if enabled by you)
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest date of modification will always be shown at the top.
Continued use of our website signifies acceptance of changes.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
contact@the7thframe.com
https://the7thframe.com